If you have an emergency when our office is closed, please call 919-878-8787 and choose option 3 for our On Call Answering Service. Please make sure you leave your name, community name, address, phone number, and email with the answering service. If your call is deemed an emergency, your information will be provided to the On-Call Manager to handle the issue for you. If your call is not an emergency, the information will be provided to your Management Team to handle during normal business hours.
Towne Properties Office Hours are as follows :
Monday - Thursday 8:30-5:00 pm
Friday - 8:30-1 pm
Saturday and Sunday - Closed
Numbers To Remember:
Emergency 911
City Information 919.996.3000
Animal Control Dispatch 919.831.6311
Fire Prevention 919.996.6392
Garbage/Recycling 919.996.6890
Police Information Desk 919.996.3335
Pothole repair 919.996.6446
Power outage (Duke Energy) 800.419.6356
Public Nuisance 919.996.2444
Public Works 919.996.3030
Sidewalks 919.996.3030
Stormwater/drainage 919.996.3940
Streetlight outage/repair 919.508.5400
Trees 919.996.4115
Utility Billing 919.890.3245
Water/Sewer Emergencies 919.996.2737
Yard Waste Center 919.250.2728
After Hours Emergencies
Please call (919)878-8787 ext. 3